Student Health Center
Quality health care — on campus and on your schedule.
Batten University partners with Sentara Medical Group to bring trusted, professional health care right to campus. Students receive convenient access to the same quality of care available across Hampton Roads — and visits to the on-campus health center are free, included in your University Student Health fee.
Summer Closure: The Student Health Center is closed during the summer, approximately mid-May through mid-August. Plan your health care needs accordingly before leaving campus for the summer.
Getting Care
Not feeling well? Depending on the time of day, follow these steps to get the care you need.
In-Person & Video Visits
Monday – Friday, 10:00 a.m. – 2:00 p.m.
- 1 Call 757-455-3343
- 2 A Sentara Medical Group team member will determine whether an in-person appointment or video visit is appropriate based on your needs.
✔ FREE for students — included in your University Student Health fee.
Sentara Virtual Care
Available any time, any day
- 1 Text APP to 26320 to download the Sentara app.
- 2 Open the app and tap Virtual Care to schedule a video visit with a provider.
⚠ Not included in your University Student Health fee. Your insurance information will be collected and billed.
Immunization & Insurance Requirements
Virginia State law (Code 23-7.5) requires all students to submit a completed immunization record to Batten University prior to matriculation. The Immunization Form/Vaccine Waiver may be emailed to the Student Health Office at studenthealth@batten.edu.
Download Immunization Form / Vaccine Waiver
All students must also have primary insurance coverage — either through their own provider or through the policy offered by Batten University. A waiver or acceptance option will be mailed directly from the insurance company prior to the fall semester.
Student-athletes are additionally required to complete a physical exam and Sickle Cell and Trait testing prior to practicing with their team.
Frequently Asked Questions
Clinic visits during regular hours are free for all Batten University students and included in your University Student Health fee. After-hours virtual care through the Sentara app is billed to your insurance.
Call 757-455-3343 during clinic hours (Monday–Friday, 10:00 a.m.–2:00 p.m.) and a Sentara team member will determine whether an in-person or video appointment is appropriate. Walk-ins may be available depending on provider capacity.
Text APP to 26320 to download the Sentara app, then tap Virtual Care to connect with a provider. Note that after-hours virtual visits are billed to your insurance and are not covered by your Student Health fee.
Download the Immunization Form/Vaccine Waiver from the Immunization & Insurance section above and email it to the Student Health Office at studenthealth@batten.edu. All records must be submitted prior to matriculation as required by Virginia State law.
