Professional Development No-Cost Online Courses

Batten University Global Campus — in partnership with the Virginia Beach Department of Economic Development — offers comprehensive non-degree continuing education courses designed to build advanced skill sets valued by employers.

Interested in in-person workshops? See what professional development workshops we offer on campus and in the area.

Students who successfully complete their course(s) will earn a certificate of completion or micro-credential.

Previously completed a course? You won’t be able to register via the form again. Instead, email your name and requested course to ceinfo@batten.edu and we’ll register you.

Current Courses

Online Course

Business Budgeting for Beginners

Learn the elementary skills needed to succeed in the budgeting process — from planning strategies and cost behavior to forecasting and financial decision-making.

What you will learn:

Planning strategies and how they align budgets with organizational vision
Cost behavior and forecasting techniques for accurate future planning
Approaches to planning for general and administrative expenses
Tools and techniques for a formal decision-making process

Online Course

Professional Sales Skills

Learn how to turn prospects into buyers, provide exceptional customer service, and develop a comprehensive sales plan that drives results.

What you will learn:

The three major components of successful time management
Basic marketing techniques and how to track results
How to maximize your time while prospecting
How to make a successful initial call and craft professional proposals

Online Course

Managing Customer Service

Discover effective methods to anticipate and meet your customers’ needs, build a high-performing service team, and serve as a true ambassador for your organization.

What you will learn:

What award-winning customer service looks like in practice
Who your customers are and how to best serve them
What motivates customers and how to appeal to them effectively
How to capitalize on consumer expectations

Online Course

Six Sigma: Total Quality Applications

Learn to apply the elements and methods of Six Sigma to achieve the highest possible quality across your organization.

What you will learn:

The Six Sigma business case and its value to organizations
A basic working knowledge of statistics
Strategic planning principles
Voice of the Customer (VOC) and Quality Function Deployment (QFD)

Online Course

Introduction to Microsoft Excel 365 (Self-Guided)

Build a strong foundation in Microsoft Excel 365 — from navigating the interface to creating professional spreadsheets and data visualizations.

What you will learn:

How to modify worksheet structure by inserting, deleting, and formatting rows and columns
How to create simple formulas and progress to aggregate functions
How to apply headers, footers, and themes for a polished, cohesive appearance
How to create and format tables, sort and filter data, and generate dynamic charts

Online Course

Intermediate Microsoft Excel 2019

Master advanced Excel features and become a true power user. This hands-on course covers charts, PivotTables, Slicers, Sparklines, AutoFilter, and macros.

What you will learn:

Charting, PivotTables, Slicers, Sparklines, and other advanced features
How to manipulate and transform data
Intermediate-level Excel functions

Online Course

Using Social Media in Business

Learn how to leverage Facebook, LinkedIn, Instagram, Google Business Profile, and more to reach new customers, grow your brand, and measure your results.

What you will learn:

The basics of online marketing and how social media works
Main objectives for using social media in business
How to select the right platforms for your business goals
How to set up and configure the most popular platforms

Online Course

Introduction to Nonprofit Management

Develop the skills and strategies you need to become an integral part of the nonprofit sector — transforming good intentions into a professional plan of action.

What you will learn:

Fundamentals and common challenges of nonprofit leadership
The roles of the executive director and board of directors
The grand picture of the nonprofit workforce
How to plan and execute a special event that boosts income and community awareness

Batten University Global Campus

Phone: 757.233.8789
Email: ceinfo@batten.edu