Frequently Asked Questions

When will I receive a bill?

Electronic bills (eBills) are available on the following schedule:

  • Fall semester — available early July
  • Spring semester — available early November
  • Summer semester — available in April

You will receive an email notification when your eBill is ready. Access it anytime through MyBeacon under Bill Payment.

When is payment due?

Payment due dates by semester:

  • Fall semester — August
  • Spring semester — December
  • Summer semester — May

If full payment cannot be made by the due date, the Batten University Payment Plan is available. See Pay My Bill for details.

Can I pay my bill online?

Yes. The following payment methods are accepted through MyBeacon:

  • eCheck (ACH) — electronic debit of a checking or savings account. This is the recommended method: convenient, secure, fast, and free.
  • Credit card — American Express, Discover, Mastercard, and Visa. A non-refundable 2.85% convenience fee applies to all card payments.

Your eBill is available 24/7 through MyBeacon.

What if I cannot complete payment by the due date?

If you are unable to pay by the due date and a payment plan does not meet your needs, please contact the Office of Student Accounts Receivable to inquire about payment agreements and available financial aid programs.

How do I change my meal plan?

Meal plans can be upgraded but not decreased. To upgrade, complete the Meal Plan Upgrade Request.

Where can I find the Student Financial Responsibility Agreement (SFRA)?

The SFRA is available on the Student Financial Responsibility Agreement page. You must be signed into your Batten University email to access and complete the form. It is required annually before the start of each academic year.

What if I have an overpayment on my tuition account?

Batten University issues refunds in two situations:

  • When a student's total payments (federal aid, scholarships, out-of-pocket, etc.) exceed their total charges.
  • When a student has paid their tuition and withdraws during the refund period.

Refunds of credit balances from federal aid begin after the drop/add period each semester. All other refunds must be requested by completing a Student Refund Request. If your credit balance is from an out-of-pocket overpayment, Batten University's policy is to wait 30 days from the payment posting date before processing the refund.

Can commuter students get a Marlin Cash account?

Yes — any student can open a Marlin Cash account. If you have a credit balance from aid, awards, or loans, all or part of it can be transferred to your Marlin Cash account. If no credit is available, you can add funds directly by completing the Marlin Cash enrollment form.